FREQUENTLY ASKED QUESTIONS

How can I order?

You may message the page Astrokids Co. or you may also find the official store in Shopee https://shopee.ph/astrokidsofficial.

What are the modes of payment?

You can pay through PayPal, G-Cash, and LBC or you may hit the Shopee link to access the cash on delivery method.

What is your shipping schedule?

We only ship on Monday, Wednesday, and Friday, holidays are not included in our shipping schedule.

How long does it take for my order to be processed?

Orders are immediately being processed but due to COVID-19 restrictions it may usually take 24 hours to 48 hours of working.

Will I be able to replace wrong shirt size?

Sizes will only be replaceable if there was an issue in processing the orders but if the size you indicated in your order is what you receive, we are not able to replace it and it is none of our concern anymore.

How to be a reseller?

As of the moment we are still not open for resellers, but we will let you know just hit the message button in our Facebook page for more informations.